Terms and Conditions
1) Legally Binding Agreement: By signing or scheduling a service appointment with David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC, you are agreeing to a legally binding contract for work to be completed at an agreed upon price. In the event that you break this contract, all deposits made to the company shall be surrendered as damages.
2) Product Warranties: All warranties are limited to those offered by the manufacturers of the products used. David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC. makes no additional warranties. If you ever have a concern regarding our work, David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC should be notified immediately.
3) Water Usage: Under this agreement, you agree to provide David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC. the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply is required, it will be at an additional charge. It is the customer’s responsibility to make sure the water supply is on and in working order before we arrive. Additional charges will be applied if water is not available.
4) Color and Tone Concerns: The properties and species of wood age and weather can greatly affect the resulting color or tone of the stain. Note: Variances may occur on individual boards as well as the total project, as densities and other characteristics vary across and throughout the wood. David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC and its associates attempt to represent final finish color and tones as best as possible. While we can often give you an idea of the overall color or tone you must expect some variance in the overall finish.
6) Courtesy: While David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC is on location and performing work on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off work surface for at least 24 hours after our work is completed. This is for your safety as well as our own.
7) Payments: Payments to David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC are due as per the contract schedule and are to be paid by methods explained in this estimate. All balances are ALWAYS due upon completion of the job. Any variance to this policy must be agreed upon and in writing on our contract. Late charges will be immediately assessed on all balances not paid in accordance with contract terms. The customer agrees to pay any collection cost incurred by David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC. related to the collection process of outstanding balances.
8) Scheduling: Scheduling in a business which productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a minimum, however, circumstances that are beyond our control may affect your project start and completion dates. You will be notified of any changes.
9) Removal & Replacement of Deck Contents: Removal and replacement of grills, deck furniture, planters and any other items are the responsibility of the homeowner. Should we need to remove items from the deck, we will not be responsible for any damage, breakage or for storage issues. An additional charge may be applied for time and labor devoted to the removal of these items.
10) Damages: David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC is not responsible for damages due to improperly installed siding, loose shingles or siding, broken or opened windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters and leaders and improper caulking. In every aluminum siding case and in some cases with vinyl siding, the sun and weather will bleach the color or cause fading. Power washing, which entails removal of chalky, gritty or failing surface materials may cause the faded aspects of the vinyl or aluminum to stand out. David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC will not be responsible for such conditions and will not be responsible for loose mortar that may dislodge during the cleaning process.
11) Stains: Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stains, oil stains and paints are examples of materials that cannot be removed by conventional means. We make every attempt to point these areas out to the customer when quoting the project. Sometimes these stains cannot be removed at all. David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC cannot guarantee removal of artillery fungus from exterior house surfaces
12) Watertight: David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC expects your property to be in good repair and weather tight. This includes, but is not limited to all electrical service including receptacles and light fixtures. Doors and windows shall also be weathertight. David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC is not responsible for damages as a result of water infiltration from poor or improper installation, maintenance or repair of electrical related items or doors or windows.
13) Window Spotting: Windows may become water spotted as a result of our services. Window cleaning is NOT included. Remember, we will be using your water source, which is not general filtered.
14) Concrete: The appearance of concrete depends on a number of factors most linked to when the concrete was initially poured and cured. When concrete with dirt, mold, mildew, algae and other pollutants and stains is cleaned, the concrete will then reveal any and all imperfections that the pollutants and stains have covered up. The customer understands that not all concrete will look the same even on the same driveway, patio, sidewalk or concrete slab.
15) Roof wash acknowledgement - When David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC completes a roof wash service, client understands that all roofs react to our solution differently and results will vary. Our solution is guaranteed to completely kill any damaging growths such as algae, moss, or lichen. Client understands that the roof will show results of a cleaning but in some instances, it may take more time to completely remove the dead growths. This happens due to many factors such as age of roof, type of shingle, location, and the amount of buildup. It is understood that there is potential to have some light brown areas that remain after treatment. These light brown areas are dead algae which previous to treatment were black streaks. If this occurs, client understands it will take some time for the remaining dead algae to come off with assistance of natural elements such as sun exposure and rain. If roof has moss or lichen growth it will take up to 12 months for those to completely fall off. Since we do not use high pressure, we let our solution do the work. If the growth is deep into the shingle it will take more time for it to remove. Those growths will turn white when treated with our solution. The client understands that the growths will dry out and fall off as the natural elements such as wind and rain assist with the removal process. Client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discoloration or damage to the roof.
16) Gutter Cleaning - upon request, debris will be removed from gutters to allow gutters to flow properly. We are Not responsible for any damaged or broken gutters or related hardware. Debris we remove from gutters will be transferred to the edges of clients property. A variety of methods are used to clear debris, to include removal by hand, leaf blower or vacuuming. Rinsing or flushing is not always included and may incur additional costs. Gutter debris removal will require additional charges that will be agreed upon in advance of the service.
17)Fish Ponds - It is the responsibility of the client to properly cover any and all fish ponds that are within 50 feet of the house. Some homes use the house guttering to supply water to the fish ponds. In this case, the homeowner is responsible for removing these drains in advance of the service. The client is responsible for informing David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC of any type of fish ponds on the property in advance of the service.
18)Poor drainage or standing water. David Bender’s Dryer Vent Cleaning & Pressure Washing, LLC is not responsible for water which may accumulate in areas with poor or inadequate drainage. Our mission is to properly and thoroughly clean desired areas; however if water happens to pool in these areas after cleaning is done it will not be our responsibility to get all the water up and it may dry and leave behind a soiled area. It is the homeowners responsibility to have proper water runoff. Sidewalks and patio areas are the most common areas with poor drainage.
Again, we appreciate you agreeing to these terms and conditions as we only set them in place to ensure everyone's safety and satisfaction.
If you have any questions regarding these Terms and Conditions, please reach out to us.
You can be confident, that our goal is to provide you with the highest quality of service!
We look forward to working with you!
